Shipping Policy – Shajar

At Shajar, we aim to deliver your order safely and on time. Please read our shipping policy below for complete details.

Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and public holidays).

• During sales or peak seasons, processing time may be slightly extended.

Shipping Time (Pakistan)

• Standard Delivery: 3–5 business days

• Remote areas: 5–7 business days

Delivery time may vary depending on your location and courier service availability.

Shipping Charges

• Shipping charges are calculated at checkout.

• We may offer free shipping on orders above a certain amount (if applicable).

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to track your parcel.

Delays

Shajar is not responsible for delays caused by:

• Courier service issues

• Incorrect shipping address

• Natural disasters or unforeseen circumstances

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrectly provided addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery with your order number and pictures (if damaged).

ontact Us

For any shipping-related inquiries, contact us at:
Email: shajarpkcustomercare@gmail.com
Phone/WhatsApp: +92 324-2142862